Our online store is temporarily closed as we prepare to move to the new Chicago Architecture Center at 111 East Wacker Dr.
Return policy for online purchases
You may return merchandise purchased online and receive a full refund of the product price (plus tax, if applicable) until June 30, 2018. Shipping charges cannot be refunded unless the customer received an incorrect product, in which case a call tag will be issued. Please email us at firstname.lastname@example.org for a return authorization number. Include your name and order number. Refunds will be credited back to your credit card. If you received an item as a gift, please email us and we will assist you with your return.
For questions about an existing online order that was already placed, please email email@example.com.
Moving sale at 224 S. Michigan Ave.
Beginning June 4, we will heavily discount all items in our store at 224 S. Michigan Ave. No additional discounts will be honored. All sales on or after June 4 are final.
Return policy for in-person purchases
You may return merchandise purchased in-person until July 3, 2018 by visiting the CAF Store at 224 S. Michigan Ave. You will need your receipt and the original form of payment. Any items purchased on or after June 4 will be final sale.
Purchase of Education Books
If you’re interested in purchasing any of CAF’s published educational books or textbooks during our transition, please email firstname.lastname@example.org. Any inquires related to pricing, shipping, or tax exemption can also be directed to email@example.com.